Helpline
Zaino, our assistant, answers instantly 24/7 — tap the chat bubble at the bottom of any page. For urgent issues such as a damaged or missing order, message a person directly on WhatsApp (01581979446).
Frequently asked
Can I cancel my order?
Yes — cancel from My account within 24 hours of placing your order, at any delivery stage.
How much is delivery?
৳70 inside Dhaka and ৳130 outside Dhaka.
How do I pay?
Cash on delivery.
Where is my order?
Use Track your order with your order ID and phone number.
Can I return an item?
Yes — unopened items within 3 days of delivery.